Privacy Policy

Impact Design Group ("IDG," "we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. It applies to impactdesigngroupfl.com and any pages linked from it.

Information We Collect

When you use our consultation request form, we collect the information you provide directly: your name, phone number, email address, property county, project timeline, and whether you're interested in windows, doors, or service & repair. We do not collect payment or financial information through this website.

We also automatically collect basic usage data through Google Analytics, such as which pages you visit, how you arrived at the site, and general device and location information (city/region level, not precise location). This is gathered through cookies and similar technologies.

How We Use Your Information

We use the information you submit through the consultation form solely to respond to your request, schedule a consultation, and provide you with a proposal. We use analytics data to understand how visitors use the site so we can improve it. We do not sell, rent, or trade your personal information to third parties.

Cookies & Analytics

This site uses Google Analytics, which places cookies on your device to help us understand site traffic and usage patterns. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings to block third-party cookies.

Third-Party Services

We use Google Analytics to measure site traffic. Google's use of data is governed by Google's own privacy policy. Information you submit through our forms is delivered to us by Web3Forms, a third-party form-processing service. Where your project involves installation or permitting, we coordinate with a licensed general contractor partner; any information shared with that partner is limited to what's necessary to complete your project.

Data Retention

We retain consultation request information for as long as needed to respond to your inquiry and, if you become a customer, for the duration of our business relationship and as required for our records. You can request that we delete your information at any time by contacting us.

Your Choices

You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by emailing us at the address below. We will respond to reasonable requests promptly.

Children's Privacy

This website is not directed at children, and we do not knowingly collect personal information from anyone under 13.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of this site after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at office@impactdesignfl.com.